Once Dublin Day Tours confirms your booking, a contract is made between Dublin Day Tours and you upon the terms and conditions set out below.
Dublin Day Tours will confirm your booking once we have received full payment for your tour.
Once full payment is made you will be allocated a place on the particular sightseeing tour and confirmation emailed to you. This is your confirmation of booking. This should be printed and saved for your own reference.
Once you begin your tour, you accept and abide by these terms and conditions.
We accept no responsibility for incorrect email addresses or an inability to deliver email confirmation. If your confirmation does not arrive on time or at all, then you must ask us to resend the confirmation of the tour you have paid for.
All internet bookings will be confirmed by email.
We reserve the right to sell any places reserved without full payment or a deposit. It is the responsibility of the passenger to check the accuracy of dates booked upon receipt of their travel documents.
Any internet booking made after 9.30pm for the following morning cannot be guaranteed by Dublin Day Tours.
There is no travel insurance cover included in the price of the ticket. We take no responsibility for any injuries or loss to you incurred whilst you are taking part in any optional activities that are outside our all-inclusive package. We strongly recommend that you take out comprehensive insurance cover cancellation, medical expenses, personal accident, personal baggage, money and public liability before you travel. You may not be accepted as a Dublin Day Tours passenger unless you have arranged satisfactory insurance.
We accept no responsibility for theft, loss or damage to personal belongings at any time during the duration of your tour.
Cancellation of your booking must be by email to Dublin Day Tours
You are entitled to a full refund only if you give us 28 days’ notice of your intention to cancel.
If you choose to cancel within 28 days before your tour, no refunds will be granted.
In the event of a cancellation, a transferable voucher or credit note will be issued to you “the customer” to be used at a later date.
If the reason for your cancellation is covered under your insurance policy, you may be able to make a claim under the policy.
If you are travelling on our day tours and have booked via our website:
Dublin Day Tours – Cliffs of Moher and/or The Giants Causeway Tour, all terms and conditions are the same and if you are late for the coach in the morning or are a no-show, you will be fully charged for the tour that you have booked as we have reserved a seat for you.
We need a minimum of 10 to operate a tour. We give to 3pm the day prior to the tour to reach this number and will then contact customers with details of cancellation.
Changes by us
We reserve the right to change our typical itineraries at any time and at our discretion. As professionals, we will endeavour to avoid this and if this is necessary, we will substitute alternative arrangements of comparable monetary value.
We are constantly striving to make our tours even more enjoyable than they are perceived by many to be, therefore should attractions open or become open to us, that we feel will enhance your experience of our beloved motherland then we reserve the right to include these in your best interest.
We reserve the right to decrease the price of our tours at any time.
We reserve the right to launch amended/brochures in the public domain at any time.
We reserve the right to cancel a tour if we have insufficient numbers to operate said tour (minimum 10 people).
You must obey the laws of the Republic of Ireland and Northern Ireland whilst travelling on our Southern and Northern routes. We would ask you to show respect to the many diverse customs that exist in Ireland and also foreign exchange restrictions. If you do not do so, you may be asked to surrender your ticket, which may be cancelled without refund. It is our representative who will decide to cancel your pass or not and their decision will be final.
Your appointed Dublin Day Tour guide may need to make a decision in the interests of safety. It is a condition of booking that you comply with the authority and decisions of the appointed representative of Dublin Day Tours. If you do not comply with the said representative and are not compatible with the general enjoyment and well-being of members of the tour, we reserve the right to refuse to allow you to continue the tour. In such a case we will not be liable for any refund, compensation or any additional costs incurred by you. We cannot accept liability for the behaviour of others on your tour nor if any facilities are curtailed as a result of their actions.
It is your responsibility to meet your tour at the arranged point, because of the nature of the tour Dublin Day Tours will not be liable if the coach leaves or arrives later than its specified time, even if as a result you miss a connecting service.
Dublin Day Tours will endeavour to ensure that departure and arrival times are met.
Your Obligations and Responsibilities
You must inform us in writing of any medical condition that requires attention or medication before your tour commences.
It is your responsibility to have all necessary visas, passports, permits and certificates required for your selected itinerary as well as any vaccinations and to comply with all applicable laws.
During your tour your guide may take photographs and videos of you (as part of a group) while you are a passenger and these may be used in our group/ brochures and or advertising and publicity material without obtaining any further consent or payment in respect of such photographs and or videos.
When you book with us, you accept responsibility for any damage or loss caused by you. Full payment for any such damage or loss must be paid at the time direct to the accommodation owner or manager or other supplier. If you fail to do so, you will be responsible for meeting any claims (including legal costs) subsequently made against us as a result of your actions.
You are obliged to respect the right of residents living close to any stops made while on tour.
In the unlikely event that you may wish to make a formal complaint against Dublin Day Tours. Please inform the driver/guide at the time. If the matter cannot be resolved immediately or during your trip after the driver/guide’s best endeavours to do so, your complaint should be made in writing to Dublin Day Tours as soon as is reasonably possible after the tour, but within 30 days thereof so that your complaint can be investigated .
Dublin Day Tours will not consider any claims after the 30 day period. You will be assured of respect and courtesy whilst your complaint is being dealt with.
Under no circumstance can we be held responsible for weather conditions.
We accept no responsibility for weather conditions that may affect the delivery and implementation of our itinerary. No ticket can be cancelled or amended by you at any time on the basis of weather conditions. We will not be liable for any changes, cancellations, effect on your booking, loss or damage suffered by you or for any failure by your accommodation provider.
No Smoking Policy
We do not permit smoking on any of our vehicles or the consumption of alcohol or illegal substances.
The booking conditions detailed herein contain the entire contract between you and Dublin Day Tours. No representation, term, warranty or condition can be expressed or implied by reference to any other writing, advertisement or conversation. This contract may only be varied in writing by a duly authorised officer of Dublin Day Tours.
This contract and all matters arising out of it are governed by Irish Law.
We both agree that any dispute, claim or other matter which arises out of or in connection with this contract or your holiday will be dealt with by the Courts of the Republic of Ireland only.
Changes to these booking conditions will only be valid if agreed by Dublin Day Tours in writing.
Every effort is made to ensure the accuracy of our brochures and other printed material at time of going to print, however Dublin Day Tours cannot be held responsible for printing and typographical errors, or changes in the itinerary arising from unforeseen circumstances after material has gone to print.
Please read the terms and conditions carefully as they set out our respective rights and obligations. Once you begin your tour by default you accept these terms and conditions.